… On the other hand, the Other tab includes the less important emails, such as newsletters, advertisements, automatically generated messages, and bulk emails. The Focused tab includes the emails that Outlook understands are the most important to you using machine learning. Turn off the Focused Inbox toggle switch to use a single inbox. Turn on the Focused Inbox toggle switch if you want to use this feature. This issue occurs because the Autodiscover process that’s used by Outlook did not retrieve the XML from Office 365, and received an unexpected result from a third-party web server that uses IMAP settings from either /autodiscover/autodiscover.xml or https//autodiscover. Select the Focused Inbox toggle switch to turn the feature on or off.Ĭause.Log into your account and select the gear in the upper-right corner of the screen.To toggle the Focused Inbox in the web version of Outlook:
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